Whenever you visit our website, certain information about your device is shared with us. This includes details about your web browser, IP address, time zone, and any cookies that are installed on your device. We also collect information about how you interact with our website, such as what links you click on or what pages you view. In addition to this, we also look at what websites or search terms referred you to our site.
We collect Device Information using the following methods:
We collect Personal Information from you when you contact us through our website. This includes your name, email address, and phone number.
We use the Device Information we collect from you for mostly analytical purposes. By being able to see how our customers browse and interact with our website, we are able to optimise it for a better user experience.
The device information we collect about you is kept completely anonymous, and cannot be used to identify you.
We use the Personal Information that we collect from you to reply to any messages submitted through our website. We usually reply to these messages by email or phone.
Additionally, we may use this Personal Information to:
In order for us to use your information as described above, we occasionally will share it with third-parties.
We use Google Analytics to collect and analyse your Device Information. Detailed information on how Google collects and stores your personal information can be found here. You can opt out of Google Analytics here.
We may also share your Personal Information to comply with any applicable laws and regulations. This could include responding to a subpoena, search warrant or any other lawful request for information we receive.
In accordance with the laws and regulations of New Zealand, we retain all relevant data records for a minimum of seven years.
If you have an account on this website, or have left comments or reviews, you can request to receive an exported file of the data we hold about you. This includes any and all data you have provided to us. You can also request that we erase your personal data. However, this does not include any data we are obliged to keep for administrative, legal or security purposes.
For more information about our privacy practices, if you have any questions, or if you would like to make a complaint, feel free to contact us. All of our contact information can be found here.